If a pokie disappears from spinbit while you are clearing a promotion, the key issue is not simply whether you already played it. It is whether the operator has recorded those bets before the game was removed, and whether the title still qualifies under the bonus terms. The published rules do not clearly promise that wagers on a removed game will remain eligible. A careful approach, including checking your account history and contacting support, protects your position. You can also compare the spinbit terms with the promotion attached to your account. Spinbit is for people aged 18 and over; help is available from Gambling Helpline on 0800 654 655.
What spinbit’s bonus rules actually establish
The welcome package uses 40x wagering, but the official pages conflict on the calculation base: one says deposit plus bonus, while the Bonus Terms refer to the bonus amount. That disagreement matters more than the game’s removal because it can change the amount still required. The terms also state that slots contribute 100% of the bet, while other games contribute 10%.
Completed bets are different from completed wagering
A bet may appear in your transaction or game history without proving that the full qualifying amount has been credited to a bonus. Wagering progress depends on the promotion’s contribution rules, the active balance and any restrictions attached to the title. A removed game should therefore be treated as an unresolved record, not automatically as accepted or rejected.
What happens when a game disappears
Spinbit’s published material does not state a specific rule for a game removed during bonus wagering. It does not confirm that previously placed bets are deleted, nor does it guarantee that they continue to count after the title leaves the lobby. The practical answer depends on when the wager was settled and how the account system recorded its contribution.
- Settled bets may remain visible in the account history.
- Pending rounds may need to settle before progress is assessed.
- Future bets cannot be placed on a title that is no longer available.
- Support may need to confirm whether the recorded amount remains eligible.
How provider removal affects your bonus progress
Games can change because a provider, platform or operator removes a title. That does not necessarily mean the game was disqualified from a promotion. Spinbit lists more than 50 providers, but it does not publish a fixed total game count or a permanent catalogue. This makes the exact wording of the promotion and the timing of each bet especially important.
Why the game’s contribution rate matters
A slot wager normally contributes at 100% under the published bonus information. Other games contribute 10%, so replacing a removed slot with a table game could slow progress sharply. That difference is separate from the removal itself. Before switching titles, check the lobby category and retain evidence of the original game and stake.
What to check before contacting support
A clear record gives support something specific to investigate. It also helps separate a missing wager from a calculation problem caused by the conflicting wagering descriptions. Do not assume that a displayed balance means the bonus has been completed, particularly when one bonus is active and withdrawing can forfeit the bonus and its winnings.
- Note the game name, provider and approximate time of each affected session.
- Save the promotion name, expiry date and relevant bonus terms.
- Compare the wager history with the bonus-progress figure.
- Ask support in writing whether settled bets remain qualifying wagers.
- Keep the reply until the bonus is completed or cancelled.
How the published bonus terms compare
The most useful comparison is between what is confirmed and what remains unclear. The table below focuses on rules that can affect a removed game without pretending that the terms answer the removal question directly.
| Point | Published position | Practical effect |
|---|---|---|
| Wagering rate | 40x | Large requirement; calculation base conflicts |
| Pokies contribution | 100% | Normally the most efficient eligible category |
| Other games contribution | 10% | Progress may be much slower |
| Welcome deposits | NZ$30 minimum for each | Applies to the three-deposit package |
| Bonus validity | 4 days | Delay can affect completion |
| Free-spin use | Activate within 3 days; use and wager within 7 days | Separate deadlines apply |
What to do if progress is not credited
Stop wagering on substitute games until you understand the position, especially if the bonus is close to expiry. Ask support to identify the affected wagers, their contribution rate and the rule used to assess them. If the answer is unclear, consider the bonus incomplete rather than relying on an assumption. Spinbit’s support channels include live chat and . Use responsible gambling limits and remember that Spinbit is an offshore site, not a New Zealand-licensed casino. Players must be 18+, and Gambling Helpline is available on 0800 654 655.
Conclusion
A game removed from spinbit may still have recorded wagers, but the published information does not guarantee that those wagers will count towards completed bonus wagering. Settled history, the game category and the applicable 40x rule all matter. Save the evidence, check the progress record and obtain a written answer from support before making more bonus bets. That is the safest way to handle an issue the current terms leave unresolved.
Frequently Asked Questions
These answers address the practical points that matter when a title disappears during an active promotion.
Can spinbit reverse wagering progress after a game is removed?
The published terms do not clearly confirm or deny this. If a settled wager has already contributed, keep the history and ask support to explain any later adjustment. Do not treat a changed progress figure as proof that the original bets were invalid.
Should I switch to another pokie?
Only after checking that the replacement is eligible and that the promotion is still active. A slot normally contributes 100%, while other games contribute 10%. A replacement may therefore qualify, but it could produce progress at a different rate.
Does a pending round count as completed wagering?
Not necessarily. A pending round may need to settle before the system can calculate its contribution. Record the round and contact support if the game disappears before settlement, particularly when the bonus deadline is close.
Can I withdraw while investigating the issue?
Spinbit’s bonus information says that withdrawing while a bonus is active forfeits the bonus and its winnings. Check the balance and ask support about the affected wagers first if preserving the promotion matters to you.